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Zero Tolerance

The Practice takes it very seriously if any member of staff is treated in an abusive or violent way.

The Practice supports the Government's “Zero Tolerance” campaign for Health Service Staff. This states that GPs and their staff have a right to care for others without fear of being attacked or abused.

Aggressive behaviour, be it violent or abusive, will not be tolerated and may result in you being removed from the Practice list and, in extreme cases, the Police being contacted.

In summary, we will not hesitate to remove patients from our list who:

  • are violent or abusive to any Practice member.
  • use or condone threatening or violent behaviour.
  • cause damage/steal from the Practice's premises/staff/patients.
  • obtain drugs and/or medical services fraudulently.

We ask you to treat your GPs and their staff courteously at all times.

Thank you for your co-operation and understanding.

 

 

 

 

 

 

 

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