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Care Direct

Care Direct is part of Bristol City Council and is the main way to contact adult care (Social Services). You could also contact them if you are concerned that a vulnerable adult is being abused.

When you contact Care Direct one of their advisors will ask you about your situation. They can:

  • Give you information and advice
  • Tell you about other organisations that will be able to help you

If you need further support they will carry out an assessment over the phone. They will then either:

  • Set up support over the phone
  • Refer you to their reablement service. They provide short-term support in your own home to help you be more independent
  • Arrange for someone to visit to carry out a more detailed assessment. If you need it, they can help you set up and manage your own care

How to contact Care Direct:

By telephone: 0117 9222700 during office hours. There is an answerphone outside office hours. If your first language is not spoken English, we use a telephone interpreting service.

By fax: 0117 9036688

By minicom: 0117 9036689

By email: adult.care@bristol.gov.uk



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